Privacy Policy

Mecharm Group (“Mecharm,” “we,” “us,” or “our”) is committed to respecting and protecting personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information through www.mecharmgroup.com and related Website communications.

Our practices are intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

When visitors contact us or submit an inquiry, we may collect:

• Full name
• Email address
• Telephone number
• Company or organization name
• City or project location
• Project requirements and descriptions
• Information included in messages and supporting documents
• Other information voluntarily provided

We may also collect technical information, such as IP addresses, browser information, device characteristics, Website activity, and referral sources through applicable Website technologies.

We aim to limit collection to information reasonably necessary for identified purposes.

Personal information may be collected and used to:

• Respond to construction and business inquiries.
• Evaluate prospective project opportunities.
• Communicate with existing and potential clients.
• Coordinate meetings, consultations, and project discussions.
• Maintain business correspondence and records.
• Improve Website functionality and performance.
• Understand Website traffic and visitor engagement.
• Measure advertising effectiveness.
• Send promotional communications where permitted by law.
• Meet legal, regulatory, and contractual obligations.

We obtain meaningful consent for the collection, use, and disclosure of personal information where required by applicable law.

Information voluntarily provided through an inquiry form may be used to respond to that inquiry and undertake reasonably related communications.

Where required, consent for unrelated promotional communications will be requested separately.

Individuals may withdraw consent, subject to applicable legal or contractual restrictions and reasonable notice.

We use personal information only for identified and legitimate business purposes or other purposes permitted by applicable law.

We do not sell or rent personal information.

We do not use information submitted through general inquiries for unrelated promotional activities without appropriate consent or another lawful authorization.

Personal information may be shared with authorized third parties where reasonably necessary, including:

• Website hosting and maintenance providers.
• Email and communication service providers.
• Customer relationship management service providers.
• Website analytics and advertising technology providers.
• Professional advisers and authorized project-related service providers.
• Government authorities where legally required.

Service providers handling personal information on our behalf are expected to apply appropriate confidentiality and security measures.

Information may be processed or stored outside Canada depending on the service provider. Where this occurs, it may be subject to foreign laws and lawful access requests.

We remain accountable for personal information transferred to third parties for processing on our behalf.

Mecharm Group may communicate with clients and prospective clients about its construction services, projects, company developments, and business activities.

Commercial electronic messages will be sent only where permitted under Canada’s Anti-Spam Legislation (CASL), including where valid express or implied consent exists or an applicable exemption applies.

Where required, messages will contain appropriate sender identification, contact information, and an unsubscribe mechanism.

Recipients may withdraw consent to promotional communications by using the provided unsubscribe mechanism or contacting connect@mecharmgroup.com.

Unsubscribe requests will be processed within the period required by applicable law.

Our Website may use analytics, advertising, and measurement technologies to understand Website activity and evaluate marketing performance.

Depending on the technologies enabled, these may include Google Analytics, Google Ads, Google Tag Manager, Meta advertising technologies, or similar services.

Information collected may include Website interactions, traffic sources, device information, and advertising conversion events.

Where required, we will obtain appropriate consent before using non-essential tracking technologies.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

Safeguards may include secure storage, restricted access, and appropriate oversight of third-party providers.

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed completely secure.

Personal information is retained only for as long as reasonably necessary to fulfill identified purposes and meet applicable legal, accounting, reporting, and contractual requirements.

When information is no longer required, we take reasonable steps to securely destroy, delete, or anonymize it.

Subject to applicable law, individuals may:

• Request access to personal information held about them.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent where permitted.
• Ask questions about our privacy practices.
• Submit complaints concerning personal information handling.

Requests may be directed to connect@mecharmgroup.com.

We will respond within applicable legal timeframes.

Where a privacy or security incident occurs, Mecharm Group will assess the incident and take appropriate steps to contain and address it.

Where legally required, we will notify affected individuals and relevant authorities, maintain required records, and undertake appropriate remedial action.

Our Website may use cookies and similar technologies for essential functionality, performance measurement, visitor preferences, and advertising.

Visitors may manage cookies through their browser settings or available Website consent controls.

Additional details are provided in our Cookies Policy.

Our Website may link to third-party websites or social media platforms.

We are not responsible for the privacy practices of external websites. Visitors are encouraged to review the relevant privacy policies.

The Website is intended primarily for business and professional audiences and is not directed toward children.

We do not knowingly solicit personal information from children. If such information is identified, we will take appropriate steps in accordance with applicable law.

We may revise this Privacy Policy to reflect changes in our operations, technologies, or applicable laws.

Updates will be posted on this Website with a revised effective date.

Where required, we will provide additional notice or obtain consent for material changes in how personal information is handled.